Covid-19 information

New Zealand is now at Alert Level 1.
Find out more on the NZ Government Website.

On this page you’ll find all of our Covid-19 information and policies. If you can’t find what you’re looking for, please contact us.

At Level 1

At Level 1, we can all return to normal life without restrictions. This includes domestic travel and use of hotel accommodation. The only measures that are still in place are the border controls for people arriving in New Zealand.

We are committed to upholding our usual high standard of hygiene and cleanliness at Level 1. You can read more about this below.

You are still encouraged to practice good hygiene and keep a record of where you go and who you've seen in case there's a need for contact tracing.

Hygiene and safety

At Park Hotel, ensuring the safety and wellbeing of our guests, staff and wider community is our first priority. At Level 1, we'll continue to monitor Government updates and official advice closely.
We are committed to providing a safe and clean hotel experience that puts people first.

Hygiene and safety measures:

Self-isolation and quarantine policy

Please note that Park Hotel is not accepting any guests that are self-isolating or quarantining.

The conditions of entry to the hotel are as follows:

For a full list of guidelines and Government advice, please visit the COVID-19 site.

Cancellation policy

In light of the Covid-19 pandemic and its implications on travel, we have revised our cancellation policy as below to accommodate any cancellations or changes to travel plans.

Helping our community

Long-term accommodation
If you have been displaced by Covid-19, we are offering long-term rental accommodation through WMG Homes, our sister company. If you’re looking for warm and dry central Wellington accommodation, contact them on their website. Find out more here.

Pay what you can afford
With many travel plans disrupted by Covid-19, we wanted to give people something to smile about. We offered Wellingtonians a staycation for as little as $1. People with cancelled holidays were eligible for this scheme, and all of the rooms were snapped up in a matter of hours. Read more on Stuff.