Covid-19 information

New Zealand is now at Alert Level 2.

On this page you’ll find all of our Covid-19 information and policies. If you can’t find what you’re looking for, please contact us.

This is a dynamic page that is regularly updated to align with the latest Government information. For a full list of guidelines and government advice, please visit the Covid-19 website.

At Level 2

To meet Government requirements for contact tracing, we are currently taking a contact register of everyone that enters the premises. We also have a QR code available to scan for the Government Covid-19 Tracer. These can be found at the main building entrances.

Physical distancing is still needed between strangers, so please keep 2m apart from people you are not familiar with.  However you are now able to have friends and family in the hotel.

Hygiene and safety

At Park Hotel, ensuring the safety and wellbeing of our guests, staff and wider community is our first priority. We are following official advice from the Government and monitoring updates closely.

As New Zealand Responds to the COVID-19 pandemic, we are committed to providing a safe and clean hotel experience that puts people first.

Hygiene and safety measures:

Self-isolation and quarantine policy

Please note that Park Hotel is not accepting any guests that are self-isolating or quarantining.

The conditions of entry to the hotel are as follows:

For a full list of guidelines and Government advice, please visit the COVID-19 site.

Cancellation policy

In light of the Covid-19 pandemic and its implications on travel, we have revised our cancellation policy as below to accommodate any cancellations or changes to travel plans.