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Welcome to Park Rewards

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Park Hotel Rewards Overview

Thank you for choosing to stay with us. As a Park Hotel Rewards Member we want to say more than just thanks, but offer you some cool rewards for you to enjoy when you stay with us.

As a member, you'll earn rewards points every time you stay with us, which can be redeemed for exclusive gifts, or room upgrades for future stays. We've thought about what works for you to help enjoy the best our city has to offer.

Please note, to join the Park Hotel Rewards program, you need to intend to stay more than three nights per year. Membership is also subject to your employer allowing you to acquire and redeem such rewards for personal leisure use. Points are valid for and automatically expire after 6 months.

Membership Tiers
Silver
Gold
Park Rewards Benefits
Silver
Gold
Points earned per nights stay*

1 point =$1 accommodation spend

1 point =$1 accommodation spend

Partner Redemption Offers

Redeem points for cool Wellington based activities

Exclusive advance member leisure offers
Express check-out eligibility
Early check-in

Subject to availability

12PM

Late check-out

Subject to availability

12PM

Room upgrade

Subject to availability

400 Points

Frequently Asked Questions
Am I eligible to join the rewards program?
If it is not you personally paying for accommodation, please check with your employer as to whether you can claim the rewards
Are my rewards transferable?
No, and points cannot be grouped with other members to secure a reward. Reward vouchers can be used as you see fit.
I came with a group, can I access the points for my stay as part of that group?
No, our group rates are highly discounted and do not qualify for reward points.
I'm a long stayer, do my repeat nights qualify?
Yes, but only if your employer has agreed to this at time of booking.
I booked through an online travel agency, do I get Reward Points?
If you booked through sites like booking.com, Expedia or Trivago, your stay will not qualify for points as a number of these booking channels already have reward programs we contribute towards.
How do I get access to my account and see how many points I have?
Simply log in above. If you've forgotten your password you can reset it here also. If you've forgotten the email you use to log in get in touch with rewards@parkhotel.nz and we'll reset your login details for you.
When do I receive my membership card?
You'll receive a temporary card within 5 working days of your application being processed - subject to New Zealand Post. We'll inform your of your card being in the mail. Permanent customised cards will be available at a later date.
When are my points credited to my account?
Once your account is settled the information will be forwarded to our Rewards administrator who will credit your account with the points earned from your stay. If there are any discrepancies please feel free to get in touch with rewards@parkhotel.nz.
Do all rewards have to be redemed in advance?
Yes, apart from Room upgrades and bottles of Wairarapa Wine, as these are subject to availability.
Can I earn points for my past stays?
Once your membership is confirmed, we'll take into account all of your stays for the previous three months from date of confirmation.
How long are the membership and points valid for? Do they expire?
Reward points are valid for, and expire after 6 months. If you do not stay at Park Hotel for 24 months, your membership will expire.
What expenses are eligible for reward points?
None. Only accommodation spend is eligible for reward points.
Are package deals eligible for reward points?
Package deals are not eligible for reward points.
How and when do I receive rewards vouchers?
You can request vouchers at any time, and these will either be mailed through the post, or emailed to you.
Can I lend my membership card to someone else?
Yes, we will inform you by email, and mail a new card to you once you've reached the qualifications required.
Will I be informed when I reach gold member status?
No, and points are non-transferable or able to be pooled.
Redeem Rewards
Free weekend night in the Pavillion suite plus breakfast for four in Sterling Woodfire Eatery and Bar
Redeem your points to give someone special a unique weekend. Enjoy a wonderful break and make the most out of your weekend at Park Hotel.
2500 Points
Redeem
Free weekend night in an Executive Takahe Studio plus breakfast for two in Sterling Woodfire Eatery and Bar
Redeem your points for free nights at Park Hotel Lambton Quay. Stay in our lovely Executive Takahe studio and experience the luxurious privileges with your loved one.
2000 Points
Redeem
$90 Elderberry + Kate Spa voucher
Elderberry + Kate is nestled in lower Willis Street. This flagship sanctuary offers a new, holistic approach to experiencing a day spa just 10 minutes’ walk from the hotel.
1800 Points
Redeem
$90 David Jones voucher
David Jones provides a world-class department store experience in the heart of Wellington. Shop a selection of exclusive New Zealand, Australian and international brands.  
1800 Points
Redeem
$50 Wellington Hospitality Group voucher
With over 20 restaurants you have a raft of options to choose. Redeem for vouchers that you can use in variety of restaurants in Wellington.
1500 Points
Redeem
$50 Sterling Woodfire Eatery and Bar Dining voucher
The hotel’s onsite restaurant , Sterling Woodfire Eatery & Bar is a comfortable haven to eat, drink and relax.
1300 Points
Redeem
$20 Wellington Night Market voucher
The Wellington Night Market is a weekly celebration of cuisine, culture, and creativity on Cuba Street. A dining destination and a MUST DO experience for city locals and visitors to the world's 'coolest little capital'.
800 Points
Redeem
Free breakfast for one in Sterling Woodfire Eatery and Bar
Sleep in the next morning and indulge yourself with a delicious cooked breakfast.
800 Points
Redeem
Free Bottle of Wine from the Wairarapa
Wairarapa is Wellington's next door playground, with numerous boutique producers offering a range varieties and producing wine of exceptional quality. Treat yourself a bottle of Wairarapa white or red wine.
600 Points
Redeem
Room Upgrade*
Redeem your point to get a room upgrade. Standard Robin Room can be upgraded to Superior Heron Studio. Superior Studio can be upgraded to Executive Takahe Studio*.
*Based on availability for Gold members only
400 Points
Redeem